Operating center
Operating center provides you time to do what you do best, and the rest is on us. For this package, we will prevent and repair all the minor detailed problems that may occur. Moreover, we will make sure that your machines are in best conditions at all time with our 99.93% working time (this information is derived from all of WWV machines worldwide).
Call center
Majority of our machines’ problems are caused by users’ misunderstandings which is utterly understandable. Therefore, on-point call service plays a trivial but crucial role in our customers’ service. Our operators not only receive information but they also acquire sufficient knowledge in our products to be able to fix most of the frequent issues immediately.
Maintenance
You will never have to concern about maintaining your machines again. As we will not only conserve the machines in working condition, but we will also provide repairmen to you free of charge when there are problems (spare parts are not included).
Inspection service
There are several procedures that are required to ensure the best performance from your machines at all time; for example, cleaning and inspecting particular parts on regular basis. Our engineers will consistently check on your machines when all these procedures are due allowing you to use your valuable time elsewhere.